Return & Refund Policy

Return & Refund Policy

Legal Name: SHRI KRISHNANAND ORNAMENTS
Brand Name: www.maireva.com
GSTIN: 08RWSPS4103M1ZG
Registered Address:
C/o Nand Kishore Dadhich, Ghachiyo Ka Bas, Pali Bazar,
Laxmi Kunj, Paota C Road, Temple, Maha Mandir Area,
Jodhpur, Rajasthan – 342006

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1. General Policy

At www.maireva.com, we are committed to your satisfaction. Every silver payal is handcrafted with care and attention to detail. If you are not fully satisfied with your purchase, you may request a return or exchange, subject to the terms outlined below.

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2. Notification Period

Customers must notify us of any return, refund, or exchange request within 24 hours of delivery.
Requests made after this period will not be accepted under any circumstances.

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3. Return Eligibility

Returns will only be accepted if all the following conditions are met:

The product is unused, unworn, and in its original packaging.

The product is not customized or altered in any way.

The return request is made within 24 hours of delivery.

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4. Non-Returnable Items

The following items are not eligible for return or refund:

Custom size orders

Products that have been altered

Items reported more than 24 hours after delivery

Products showing any signs of use, damage, or wear

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5. Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved the return/refund/exchange will be done in 5-7 Business days.

Refund will be credited to the original payment method in 5-7 Business working days.

Shipping charges are non-refundable.

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6. Return Shipping

Customers are responsible for the cost of return shipping, unless the item received is defective or incorrect.

Please use a reliable and trackable courier service for returns.

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7. Contact Information

For all return, refund, or exchange-related queries, please reach out to us:

📧 Email: support@maireva.com
📞 Phone: 77000-76600

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Disclaimer:
SHRI KRISHNANAND ORNAMENTS reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Please review this page periodically for changes.