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SHIPPING AND DELIVERY POLICY

At MAIREVA, we are committed to delivering a seamless shopping experience along with timely and secure delivery of your premium gifts, jewelry, and accessories.

Shipping Destinations:
We currently ship exclusively within India. For international shipping inquiries, please contact our customer care team.

Processing Time:
Orders are processed and dispatched within 1–2 business days from the date of order confirmation, subject to product availability and payment verification.

Shipping Partners:
To ensure reliable delivery, we have partnered with trusted couriers such as FedEx, Delhivery, Blue Dart, DTDC, and Shiprocket. These collaborations allow us to offer various shipping options tailored to your needs.

Estimated Delivery Time:
Delivery times depend on your location and the chosen shipping method. Typically, orders reach you within 3–7 business days from dispatch. Please note that delays may occur due to holidays, natural events, or logistical challenges.

Shipping Charges:
Shipping fees are calculated based on the total weight, delivery destination, and selected shipping method. You will see the applicable charges during checkout before finalizing your order.

Tracking Your Order:
Once your order is on its way, you will receive a shipping confirmation email with tracking details. Use this information to monitor your shipment via our courier partner’s website or mobile app.

Delivery Attempts:
Our courier partners will make standard delivery attempts to the provided address. If you are unavailable at the time of delivery, additional attempts may be made or a notification will be left so you can arrange for pickup or redelivery.

Delivery Address:
Please ensure that the shipping address you provide at checkout is complete and accurate. Maireva is not responsible for any delays or issues caused by incorrect or incomplete addresses.

Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact our customer support within 48 hours of receipt. We will work promptly to resolve the issue and ensure your satisfaction.

Order Cancellation:
Orders can be canceled before they are dispatched. Once your order has been shipped, cancellations are no longer possible. For information on post-delivery returns, please refer to our Return and Exchange Policy.

Contact Us:
If you have any questions or concerns regarding this policy, please reach out to us at [Info@maireva.com] or use the contact form on our website.

Policy Updates:
Maireva reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. We encourage you to review this policy periodically for any updates.

Thank you for choosing Maireva for your premium gifting and jewelry needs. We value your trust and look forward to serving you.